The October Esusu Snapshot

Welcome to this month’s Esusu Product Snapshot! Each month we bring you company updates, product releases, and resident-driven tools designed to move credit-building from theory into everyday impact.

Here’s what’s new at Esusu.

The Esusuverse

Zillow and Esusu parter up to bring credit building to renters nationwide

Renters who pay on time deserve credit for it. Zillow® is expanding its rent reporting capabilities through a new partnership with Esusu, making it easier for millions of renters to build their credit history and improve financial readiness for their next move.

Want to learn more? Read the press release here.

Product Updates

Enhanced Integration Dashboard

We’re excited to announce that Esusu Identity Services now integrates with Yardi, enabling property teams to make smarter, safer leasing decisions. This integration streamlines applicant verification by connecting rental-payment history directly with your property management system, enhancing accuracy and reducing risk at move-in. Read the full post →

Interested in any of these features?

Reach out to your account manager today!

Resident Resources

Resources for navigating the Government Shutdown

As we enter the final stretch of October, the nation faces an unsettling milestone. The ongoing government shutdown is verging on the longest in U.S. history, impacting critical services and casting a long shadow over the holiday season. For millions of working families, the impact is immediate and personal: delayed paychecks, frozen benefits, and rising uncertainty at a time when every dollar already stretches thin.

As a result of the shutdown, the U.S. government has paused funding for some federal agencies until new legislation is approved. J.P. Morgan’s guide provides more information on how shutdowns affect the economy.

Here’s what to know:

• Federal workers: Some may see delayed paychecks or be furloughed. If this impacts your residents, they can check whether their bank or credit union offers temporary relief or paycheck advance programs.
• Travelers: National parks are closed during a government shutdown, and TSA or flight delays could happen.
• Renters: Automatic rent reporting continues helping credit stay strong even during uncertainty.

Resources for Residents

Big events like government shutdowns can introduce uncertainty or directly impact resident’s finances. We’ve got a whole collection of tools handpicked to help residents get through uncertain times, and ultimately build long term stability and wealth.

Residents can log into the Esusu app to access:

• Local Support with Findhelp – Enter zipcode to search for local support services for food, financial support, healthcare, transport, utilities or other day to day needs – see Findhelp spotlight below!
• Financial Coaching with Operation HOPE – Meet 1:1 with an expert financial coach to discuss emergency planning or recovery.
• Renter Counseling with Fannie Mae – Free housing counselors to help renters with budgeting and debt challenges, protecting credit, and more. Available in multiple languages.
• Everyday Savings with WorkMoney – Fill out a short survey to find savings on everyday expenses like groceries, bills, energy or childcare.
• Student Loan Repayment with Savi – Search programs for student loan forgiveness and reduced payments. Savi has uncovered over $350k of student loan debt eligible for forgiveness for Esusu residents.
• Career Advancement with Merit America – Apply for a cohort-based program to access personalized career coaching and job placement support. On average, alumni see a $21,000 salary increase.
• Healthcare Savings with Welcome+ – Save $2,000+ per year through discounts on telehealth, dental, vision, prescriptions, pet care and more.

Residents can access all of these resources and more in the Esusu app.

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Resource Spotlight: Findhelp

Supporting your residents with access to emergency food resources

We want to ensure your residents have immediate, practical options to access emergency food support. If residents’ SNAP benefits are delayed or disrupted in November, Findhelp offers a free and simple way to find emergency food pantries and programs quickly.

Findhelp is a national social care network where anyone can search by ZIP code to find free or reduced-cost local support such as food, housing, and healthcare. Through our partnership, Esusu makes Findhelp available directly in the Esusu App, so residents and property teams can locate trusted resources in minutes.

How residents can find emergency food resources:

1) Open the Esusu App and log in.

2) Click the Toolkit tab and select Findhelp.

3) Enter your ZIP code and choose the Food category.

4) Choose a subcategory like Food Pantries or Emergency Food.

5) Select a program to view eligibility, hours, and contact details, then call or check the website before visiting.

Recommendations for supporting residents through the shutdown:

• Post a lobby flyer or portal announcement to download the Esusu App.
• Send residents an email or text with the steps above, customized with your community’s ZIP code.
• Keep a short “Top 5 local food resources” list at the front desk or resident portal for quick reference.

Esusu App Flyer | Download PDF instructions | Download tutorial video

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