Welcome to the March Esusu Product Snapshot, where we highlight everything that was released in March, and share ways for you to engage with your residents this April.
Got something interesting for us to spotlight? Feel free to reach out to marketing@esusu.org and put it on our radar!
The Esusuverse
Esusu and Amazon to Bring Rent Reporting and Financial Well-being to Tens of Thousands of Renters
We’re proud to announce a new partnership with Amazon. If you manage affordable housing units that are funded through Amazon’s Housing Equity Fund, your tenants may be eligible for Esusu.
Product Updates
Introducing: Product Tours
New and returning users will now see helpful tooltips in the Esusu Dashboard! These guides currently focus on creating groups and managing large properties, but soon, they’ll appear across new features and updates to make navigation even easier.
Full history across transitions
Residents who move within an Esusu property will now have their credit reporting history stay with them. Instead of tracking their data by address, our dashboard will now show their full credit-building journey—even if they switch units.
General Dashboard Enhancements
We’ve made small but useful updates to the Groups detail page! You can now manage groups by adding or removing new sites, or deleting the group to remove all grouping associations.
Making .csv self-service even easier
Our improved CSV upload process helps you fix errors instantly. If your file doesn’t match our template, you’ll get an automatic notice so you can correct and re-upload—no need for extra back-and-forth.
More dashboard updates coming your way
New rent reporting insights are on the way! Soon, you’ll have access to lease-based tracking and unreported resident insights to better understand your rent reporting data. Stay tuned for more details in the coming weeks.
Product Updates
Esusu Dashboard Feature Spotlight: PII Reports
The PII Gap Report is a new feature in the Esusu Dashboard that helps property managers maximize resident credit reporting by identifying residents missing crucial information.
This report provides a downloadable file with details of residents missing their Social Security Number (SSN) or Date of Birth (DOB). These details are essential for accurate credit reporting because they:
- Link a resident’s rental payments to their credit history.
- Prevent identity fraud.
- Ensure the resident’s credit history is reported to credit bureaus.
By providing missing SSNs and DOBs in your Property Management System, you can ensure that Esusu can include all residents in credit reporting, helping them build a positive credit history.
Want to see this feature in your dashboard, and don’t yet? Reach out to your account manager today!
Resident Resources
Extra Cash for Your Renters in the Esusu App
It’s not too late for your residents to take advantage of free tax filing! Your renters can estimate and file their taxes in the Esusu Tax Hub.
Financial Education with Operation Hope
Workshops with Operation Hope are free for any renters in Esusu Communities. Encourage renters to take advantage of workshops or 1:1 expert coaching.