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Hi there!
Welcome to this month’s Esusu Product Snapshot.
This month’s snapshot brings together a few practical updates that will help you improve resident experience, reduce friction, and help your team respond earlier to risk.
Resident impact
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At a resident resource fair at Viv Apartments, a Nuveen property in Seattle, Esusu connected with more than 50 residents to share rent reporting, financial health tools, and flexible rent options.
That kind of visibility matters. When support is practical and easy to access, residents are more likely to understand the value available to them and take the next step.
Product spotlight
Why stronger verification matters more now
Tenant quality remains one of the biggest challenges for property teams, and fraud pressure is rising. Buildium reports that tenant quality is the top challenge this year, while 75% of property management companies reported more fraud over the past year.
That is why Esusu Identity Services now includes AI-powered document analysis to help catch falsified income documents and Plaid bank linking so applicants can verify income through a secure account connection instead of relying only on uploaded PDFs.
Learn more about Plaid bank linking
Apartmentalize
Visit Esusu at Booth 1644
Heading to Apartmentalize in New Orleans this June? You can find Esusu at Booth 1644 from June 17–19.
Stop by the Esusu Bodega to meet the team, explore what is new, and see how Esusu is helping operators like you create stronger resident experiences across the portfolio.
Resource of the month
Resident-facing materials that make adoption easier
If your team needs a faster way to explain Esusu benefits, the refreshed onsite activation kit gives you updated assets for onboarding, resident events, and leasing conversations.
Better materials support clearer conversations with your residents, and make adoption easier without adding more work for your team.
Access the onsite activation kit
New resident benefits
Esusu has also added new benefits in the app to help residents save.
- REBEL offers access to open-box and overstock goods, with savings of up to 70% off must-have items in baby, home, and recreation.
- Chapter gives residents and their family members access to Medicare guidance at no cost.
Stay updated
Find our latest updates right here on the blog, or subscribe to the Esusu Product Snapshot newsletter.
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