Esusu COVID-19 Rent Relief Fund FAQs

Anyone who currently resides and rents a home in the United States that has been adversely affected by COVID-19 or is experiencing financial hardship. This includes everyone regardless of their immigration status.

Applicants must fill out a brief intake form as a pre-screen. Next, Esusu will contact them with additional questions to verify eligibility. Subsequently, rent relief funds will be sent directly to the landlord to cover a portion of the rent.

Funds will be in an amount between 1 and 3 months’ worth of rent depending on total monthly rent, loss of income, net rent excluding housing credit, and other factors. The rent relief amount will be determined by our fund committee.

At this time, households are only eligible to receive funds once. In the future, Esusu may consider opening the fund up for reapplication.

Recipients will be selected by Esusu after a thorough application review. Recipients with the greatest financial need (based on available information) will be prioritized.

The fund committee encompasses the Esusu Leadership Team and external stakeholders.

Funds will be distributed on a revolving basis in weekly batches. Esusu will plan to distribute 25% of the total funds raised each week following the initial one-week application period. Esusu anticipates its total funds will continually grow from fundraising and be replenished through repayments.  


If you have been impacted by COVID-19, we would encourage you to apply as soon as possible. There is a greater need than Esusu has the capability to support, thus the earlier you apply, the better.

Esusu is able to reach out to the landlord to verify the basic information provided. In addition, Esusu will leverage its technology and information security team to monitor any suspicious activity and flag such accounts. 

If you are not a renter, you are not eligible for rent relief funds. 

Esusu is a mission-driven company that works with landlords and renters, who chose to participate around the country, to report rental payment data into the credit bureaus as a way to improve renter’s credit scores. Esusu is leveraging its network and resources to support renters in this difficult time.

Rent Reporter Inc is a public 501(c)3 charity organization. Rent Reporter is managing and disbursing the funds for this relief effort. As such all contributions are tax-deductible and all loans are serviced by this entity​.

Yes. We require that all recipients begin to repay these funds within 3 to 6 months. Funds can be repaid in a lump sum or in monthly installments over the course of one year. This structure is to ensure our fund will remain evergreen and can be used to support other renters in times of crisis.

Yes. This is set up as a 0% interest loan. We will request that all recipients set up a 12-month repayment plan on the Esusu App after a 3-6 month grace period. There is no interest, no hidden fees, and no origination fees.

Reach out to to discuss an alternative payment plan. If you need financial assistance, we are happy to connect you to our network of community-based organizations and nonprofits for additional resources.

We do not want this to be a one-time effort. We are believers in a pay-it-forward approach where we anticipate those receiving funds will aspire to create similar opportunities for their neighbors. 

Anyone can donate. Our public crowdfunding campaign is available here.

Yes, our list of partners and funders is constantly growing but our anchor funders are Acumen Fund and The Global Good Fund. Please reach out to if you are interested in an institutional donation.

No. All funds raised in this COVID-19 Rent Relief Campaign will be used for loan disbursement.

Yes. All contributions are made to Rent Reporter, Inc., a 501(c)3 public charity that will manage and disburse the funds.

Please reach out to our PR & Communications lead, Chanel Cathey at

What if there is a glitch or issue with the intake form?

Please reach out to for assistance.